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FAQ

  • How do you ensure compliance with healthcare regulations?
    We strictly adhere to HIPAA guidelines and other relevant healthcare regulations to ensure the confidentiality and security of patient information.
  • What types of insurance plans do you handle?
    We handle billing for various insurance plans, including private insurance, Medicare, Medicaid, and managed healthcare plans.
  • What services do you offer?
    We offer a range of medical billing services, including claim submission, AR follow-up, payment posting, eligibility and benefit verification, and provider credentialing.
  • How do you handle denied claims?
    Our team follows up on denied claims to identify and resolve issues, ensuring that you receive the reimbursement you are entitled to.
  • How can I contact customer support?
    You can reach our customer support team via email at bmservicesmn@gmail.com or by phone 612-293-9047. We're here to assist you with any questions or concerns.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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